Amazon account and catalog management

Listing creation, optimization, and variation structure

SEO-focused copywriting for titles, bullets, descriptions, and A+ content

Listing image design, A+ Content layouts, and Brand Store creative (new)

Product research and competitive scouting for new launches and category expansion

Inventory and catalog troubleshooting

Advertising management and performance optimization

Promotion strategy, deal scheduling, and coupon management

Launch strategy for new products

Sales growth strategy and account oversight

Brand positioning and conversion improvement on Amazon

A/B testing for titles, images, and A+ Content through Amazon's Manage Your Experiments (new)

Customer feedback monitoring and review management

Buyer communication, returns management, and post-purchase customer support (new)

Ongoing reporting, analysis, and strategic recommendations

Keyword discovery. We pull high-relevance search terms from Amazon Ads keyword recommendations and external SEO tools (Helium 10 Cerebro, DataForSEO), then translate findings into listing copy and PPC structure.

Competitive listing analysis. We audit competitor titles, bullets, A+ content, pricing, and review patterns across target ASINs to surface positioning gaps.

Niche scoring. We assess category demand, competitive density, and review velocity to inform launch and pricing decisions.

ASIN tracking. We monitor rank, BSR, and pricing movement on competitor and watch-list ASINs over time.

Deal selection and scheduling. We evaluate which promotional vehicles fit each product and sales goal - Coupons, Lightning Deals, 7-Day Deals, Prime Exclusive Discounts, and Subscribe & Save offers - and schedule them around inventory levels and seasonal demand.

Pricing coordination. Promotional pricing is set alongside everyday pricing strategy so discounts drive volume without undercutting margin. We manage pricing windows to avoid overlap and ensure Buy Box eligibility during and after deal periods.

Performance tracking. We monitor units moved, conversion lift, and margin impact during and after each promotion and use those results to inform future deal calendars.

Seller feedback monitoring. We track seller feedback scores and individual feedback events through account health data. Negative feedback is flagged so we can identify root causes, whether that is a fulfillment issue, a listing mismatch, or a buyer expectation problem.

Review trend analysis. We monitor star-rating trends and review content across the catalog to surface recurring complaints and listing accuracy gaps. Patterns in negative reviews often point to copy or image changes that improve conversion.

Review solicitation. We send Amazon-compliant review requests on eligible orders to build review velocity within policy, timed to maximize response rates without triggering rate limits.

Escalation routing. When feedback or reviews surface issues that need action, we route them through the right channel: Buyer Messaging for direct resolution, catalog updates for listing accuracy, or account health workflows for policy-related flags.

Sales and traffic reporting. We pull account-level sales, traffic, and conversion data and break it down by product and time period. Reports cover revenue, units, sessions, conversion rate, and Buy Box percentage.

Advertising performance. Ad spend, sales, ACoS, ROAS, CPC, and conversion rates are tracked across Sponsored Products, Sponsored Brands, and Sponsored Display. We segment by brand vs. non-brand traffic to distinguish growth spend from defense spend.

Search term analysis. Search term reports surface which customer queries are driving clicks and conversions and which are wasting spend. These feed directly into keyword strategy, negative keyword management, and listing SEO.

Recurring cadence. Reports are produced on a monthly and mid-month schedule covering defined reporting periods, with ad-hoc data pulls available when a question comes up that needs a number behind it.

Connect - You authorize SellerGoat via Amazon's standard SP-API OAuth flow inside Seller Central. Credentials are never shared — Amazon issues us a scoped access token.

We run operations -Our team manages your catalog, pricing, inventory, advertising, fulfillment, and buyer communications day-to-day using the platform.

You get visibility - Recurring reports delivered on a set cadence, plus ad-hoc pulls whenever you need a number.

Monthly management retainer. The core of every engagement. Priced based on your active-ASIN count, service scope, and expected operational load. Billed monthly, no long-term contract.

One-time setup fee. Covers onboarding, account audit, SP-API authorization, data backfill, and the first round of reporting configuration. Charged once at kickoff.

Optional performance-based add-ons. Available for advertising management (percentage of ad spend) and new-product launch projects (fixed project fee plus launch-window performance bonus). Entirely optional and discussed during the quote.

SellerGoat LLC ("SellerGoat," "we," "us") respects the privacy of website visitors and clients. This policy describes what information we collect, how we use it, and how we protect it.

Information we collect. We collect business contact information you voluntarily provide (name, email, phone, company name) when you contact us, request a quote, or enter into a service agreement. We do not collect personal information passively beyond standard web analytics (page views, referral sources) for site improvement.

How we use your information. We use business contact information to respond to inquiries, deliver services under signed agreements, and send operational communications. We do not sell, rent, or license contact information to third parties.

Amazon data handling. SellerGoat accesses Amazon seller account data only for specific client accounts that have explicitly authorized our services through Amazon's Selling Partner API (SP-API) OAuth flow. Data retrieved via the SP-API is encrypted in transit, restricted to authorized personnel, and used solely to deliver the reporting and account-management services our clients hire us for.

We do not sell, license, or disclose Amazon Information to unrelated third parties. We use Google LLC (Gmail and Google Drive) as a sub-processor solely to deliver reports to authorized client recipients under Google's standard data protection terms. We do not retrieve Amazon Information from any external (non-Amazon) sources.

If you are an Amazon seller and wish to revoke SellerGoat's access to your account, you may do so at any time through Seller Central under Apps & Services → Manage Your Apps.

Security. We maintain industry-standard technical and organizational safeguards including encryption, access controls, multi-factor authentication, and incident response procedures. See our Security page for details.

Encryption in transit. All Amazon data is encrypted end-to-end when retrieved via the SellingPartner API.

Access control. Access to Amazon data is restricted by role and job duty. Only authorized SellerGoat personnel working on a client's account can view that client's data.

Strong authentication. Every account requires a 12-character password minimum with special characters, multi-factor authentication (MFA), and an annual credential-rotation review. Password expiration is enforced every 365 days.

Network security. Firewalls, intrusion detection and prevention, anti-malware, and network segmentation across our environment.

Credential handling. Credentials are never stored in public repositories, hard-coded into applications, or shared between users.

Incident response. We maintain a documented incident response plan with defined roles, 6-month reviews, and 24-hour notification procedures. Any security incident involving Amazon Information is reported to [email protected] within 24 hours of detection.

SellerGoat does not sell, license, or disclose Amazon Information to unrelated third parties. Amazon data retrieved via the Selling Partner API is processed internally by SellerGoat and delivered only to the authorized client whose data it is.

We use Google LLC (Gmail and Google Drive) as a sub-processor, solely to deliver reports to authorized client recipients under Google's standard data protection terms. No other sub-processors are used to handle Amazon Information.

Clients may terminate the service agreement at any time with written notice.

Services are provided on a month to month basis with no long term commitment required.

Access to Amazon accounts and proprietary data will be revoked upon the final day of the prorated service period.

By using this website or our services, you agree to provide accurate business information for Amazon account management.

SellerGoat is not liable for account suspensions or performance fluctuations resulting from Amazon’s internal algorithm changes or policy updates.

Service fees for any month in which a contract is terminated will be prorated.

Unused days in the final month of service will be refunded to the client.

In the event of a payment dispute, please contact [email protected] to reach a resolution prior to filing a formal claim.